Product Feedback Analytics

Transform unstructured user feedback into meaningful intelligence

Chattermill’s Feedback Analytics platform makes it easy to drive meaningful product improvement. How? By unifying all of your user data, analyzing its scale using AI, and giving you the critical intelligence needed to improve your products based on what your users actually want. All in one, easy-to-use platform.

Image portraying chattermill product feature

Make your products stickier than ever before

When you know what users love about your products, and what causes them to stop using them, it’s easier to improve your product in a way that keeps users coming back for more.

But first, you need to make sense of the endless streams of user and customer feedback. By unifying, and analyzing your user feedback at scale, Chattermill gives you the critical real-time intelligence you need to improve your products and make them stickier than ever.

Easily find problems and solutions to product issues

Chattermill’s easy-to-use platform enables you to ​​search, monitor, and analyze all your user and customer feedback in one place, and alerts you to trends when critical issues arise. If there are problems with your products that negatively impact users, Chattermill helps you find them.

Monitor the impact of product releases

Want to monitor and understand the real-world user impact of all of your product enhancements and releases? Chattermill enables you to do exactly that, in real-time – giving you the intelligence you need to assess product success based on what your users actually experience.

See the real-world business outcomes of your product roadmap

When you focus on improving your products based on what users actually want, conversions increase, engagement improves, and churn decreases. Chattermill enables you to monitor the  real-world user and business outcomes of everything on your product roadmap.

Chattermill customer logo
Chattermill is part of my monthly cadence as a product manager. Our customers have taken the time to leave their feedback and Chattermill makes it very easy to access.
James Bell,
Product Manager at Wise
One platform for all your teams

Eliminate trial and error with accurate data analysis

Avoid putting too much weight on misleading feedback. Whether you’re looking at interest rates, high fees, or onboarding, get data to support the right decisions.

Get started quickly with an intuitive interface

Import and analyse feedback from 100+ sources

Share insights by connecting to Slack, Jira, Teams, and more

“Chattermill is a game-changer that has revolutionized how we engage with feedback."
Julia Zuber
Senior Customer Insights Manager, Limehome
“With Chattermill, every department can easily understand what drives sentiment.”
Steve Crolic
Head of VoC
HelloFresh
“Chattermill enables 
our team to uncover customer insights deeper than ever before.”
Nilan Peiris
Chief Product Officer
Wise

See Chattermill
in action

We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.

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