We share a passion for growth & progress
On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognise that we are learning machines and we always seek to action feedback and improve collectively. We’re not afraid of trying new things and making mistakes, and we make sure we’re learning from them. Together, we aim to find new ways to scale and achieve our vision.
We’re obsessed with experience
We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We want to provide the best experience to our clients, users, employees, candidates, and partners. We sweat the small details and always go above and beyond.
We act as responsible owners
Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We own our successes and our failures and we hold ourselves and our teammates accountable for our results.
We believe in the power of trust and openness
Whether it's with each other, our customers, partners, or other stakeholders we always communicate with openness and trust. We trust our colleagues to have the right intentions and knowledge. We don't micromanage. We’re not afraid to have open discussions if there's disagreement. And we always assume good intent and appreciate the value of open dialogue and good judgement.
We set our ambitions high but stay humble
We've come together to build a product and a category that’s never been seen before. While we're an ambitious bunch with lofty goals, we don't approach this goal recklessly. We take a measured approach and don't promise what we don't know we can deliver. We take risks but we consider the consequences and keep a clear strategy in mind.
We believe the right team is the key to success
At Chattermill we’ve learned that all our important achievements have been the result of people collaborating together. We respect our teammates and commit to team decisions even when we disagree. We’re happier working in a team than by ourselves. And we always hire and promote with the team in mind.